the check-in process was an absolute mess, waiting far too long for a room. to top it off, they offered no upgrades as a token of goodwill after my ordeal. friendly staff and cleanliness mean nothing when there's no sugar for my coffee, and with limited fruit options for breakfast, I almost felt insulted. couldn't recommend, unfortunately.

A fair review – pros and cons

The friendly morning staff added warmth to my stay, and I appreciated the cleanliness of the room. A solid breakfast enhanced my overall experience.

Key card issues marred convenience and there was a wish for more variety in the breakfast fruit options.

The manager checked my room unexpectedly.

1. Clean and fresh
2. Good seafood nearby
3. Helpful hotel staff

1. Room not ready
2. Train noise disturbance
3. Key issues

I was really impressed with holiday inn express jesup by ihg. the rooms were fresh and well kept. The kitchen area was clean. the breakfast was delicious! the staff's hospitality really stood out, especially during check-in.

strongly recommend

Impressive Stay with Great Breakfast Options

I watched this hotel being built and was thrilled with my stay, especially since many surrounding hotels fell short. The breakfast was a highlight, featuring a good selection of items that kicked off my day nicely. The entire hotel smelled fresh, and my room was kept clean and tidy, making it a comfortable retreat. However, I would love to see more fruit variety at breakfast to enhance the experience further.

Check-in was delayed and the key card failed, but the room was clean.

The hotel had a lovely, fresh smell throughout, creating a pleasant atmosphere. However, finding the entrance was a bit tricky while driving, and sample-size toiletries were an unexpected touch. Overall, the staff counted as a highlight, showing commendable hospitality during our visit.

I appreciated the fresh smell throughout the hotel, creating a pleasant environment. The staff's hospitality truly stood out, attending to our needs with smiles and warmth. The kitchen area was clean and well-kept, enhancing our overall experience.

Would like more fruit options at breakfast.

Great hospitality and clean rooms, but limited fruit options at breakfast.

Check-in was a hassle. our room wasn't ready at the expected time and we dealt with key card malfunctions multiple times during our stay. Additionally, the coffee offerings were lacking—specifically, not enough sugar available—and it would have been nice to have flavored creamers on hand. Some noise from outside disrupted sleep, hinting at soundproofing concerns that could be addressed.